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Siempre Fresco

Refund Policy

Our refund policy is designed to ensure a seamless experience for our customers. We believe in the quality of our artisanal Mexican pastries and strive to provide a high standard of service. However, we understand that sometimes the perfect pastry is not always in the bag.

For any orders placed through our website, we offer a 100% refund for any pastry that is not delivered within 24 hours of the scheduled delivery window. This is to ensure that our customers receive their artisanal treats in the best condition possible.

If you are not satisfied with the quality of our pastry, please contact us within 24 hours of receipt. We will work with you to resolve the issue and provide a full refund or a replacement, depending on the situation.

For all other inquiries and requests, please reach out to our customer service team. We are committed to providing a warm and professional experience for every visitor to our bakery.

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